Terms & Conditions
We kindly ask you to review our policies, and if you have any inquiries, please don't hesitate to reach out to us.
Upon checkout, please ensure that all sizes and style combinations are accurately confirmed to guarantee satisfaction with your order. Please note that any promotional codes are only valid for standard track door kits.
Should you require any modifications to your order, we urge you to contact us within 2-3 days of placing your order. For further details regarding returns, kindly refer to our dedicated returns policy.
Before finalizing your purchase, we encourage you to carefully review our delivery page to understand our delivery zones and procedures for requesting custom quotes. If you have any concerns or questions regarding our terms and conditions, please don't hesitate to contact us for clarification.
Please be aware that altering the delivery location from the one stated on the order will void the warranty. We cannot accept responsibility for any issues that may arise during transit to alternative locations.
In the event of any damage or defects, please notify us within 3 days of the delivery date to facilitate prompt rectification under our warranty terms.
For local area zone deliveries, your order will be delivered unpackaged with authority to leave. If no one is available to sign for the delivery, it will be left in a secure location on the premises. However, please note that a redelivery charge may apply if you decline delivery.
We require payment prior to manufacturing and delivering your products. Rest assured, all credit card transactions are securely processed through PayPal and Stripe, and we do not retain any of your credit card information.
Finally, we remind you that all content and materials, including our company name, logo, and product images, are protected by copyright and may not be replicated or utilized without our explicit written consent.
Thank you for your understanding and cooperation. Should you have any further questions or concerns, please don't hesitate to contact us.